We prioritize prompt dispatch and reliable delivery of your orders. Here's what you need to know:
Dispatch Timeline
Orders are dispatched within 2 days from the order date, Monday to Saturday (excluding Indian public holidays).
Delivery time varies from 2 to 8 working days based on your location.
Delivery Timeline (Approximate)
Tamilnadu:
Chennai, Coimbatore, Salem, Tiruppur: 1 to 3 business days.
Other districts: 2 to 4 business days.
Bangalore:
Other Cities in India:
International Shipments:
Courier Services
We primarily use Delhivery Surface and DTDC for our deliveries.
If DTDC or Delhivery Surface service is unavailable in your location or if you request a different courier service, we will use an alternative service. In such cases, the tracking number (AWB) and necessary details will be shared with you.
Please note that you may need to coordinate directly with the courier service if we do not have a tie-up with them.
Tracking Your Order
Login to your account, go to
"My Orders" and click on the order you want to track to open the order detail page. In this page, under Shipments, you can track your order.
You will also be notified through email and WhatsApp with tracking details and updates.
Estimated Delivery Date
Before placing your order, you can check the estimated delivery date for each product. Simply enter your pincode on the product page to see the estimated delivery timeline.
Important Information
Couriers are third-party services, and we do not have full control over them. If you do not receive your product within the expected timeline, please call us at
9384990973 for assistance.
For any delivery issues, contact us and we will assist in resolving the matter.
International Shipping Policy
No exchange or returns on international shipments.
Delivery time for international shipments is approximately 6 to 10 days, depending on location and customs regulations.
Shipping charges will be calculated at checkout based on the destination country and package weight.
Customers are responsible for paying any applicable customs duties or charges at the time of delivery.
We do not dispatch international orders without reconfirming the order and size via Instagram DM, WhatsApp, or email. Please contact us on WhatsApp at
9047402963, DM us on Instagram at
@paavay.in, or email us at
support@paavay.in between 9am to 6pm IST for reconfirmation.
We strive to ensure a smooth and timely delivery of your orders. If you have any questions or need further assistance, please don't hesitate to reach out.
