Shipping policy

At Paavay, we are committed to providing efficient and reliable shipping to ensure your shopping experience is smooth and worry-free. Our shipping policy is designed to offer clarity and transparency about our shipping practices.

Shipping Options

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivery within 3 to 8 business days.
  • International Shipping: Delivery within 4 to 8 business days, depending on the destination and customs regulations.

Shipping Costs

Shipping costs vary based on the shipping option selected and the destination:

  • Standard Shipping: Standard rates apply.
  • International Shipping: Shipping charges are calculated at checkout based on the destination and package weight. Customers are responsible for any customs duties or charges at the time of delivery, if applicable.

Order Processing Times

  • Orders are processed and dispatched within 2 business days from the order date, from Monday to Saturday (excluding Indian public holidays).
  • It takes an additional 2 to 6 working days for the order to reach you based on your location.

International Shipping Policy

  • No exchanges or returns on international shipments.
  • Shipping charges are reflected at checkout based on the country and package weight.
  • Custom duties/charges are to be paid by the customer at the time of delivery, if applicable.
  • We reconfirm orders/sizes via Instagram email, DM or WhatsApp before dispatch. Contact us on WhatsApp at +91 9047402963, DM on Instagram @paavay.in, or email support@paavay.in from 9 am to 6 pm IST.

Damages and Issues

  • If your order is received damaged or if there are any other issues upon arrival, please contact us immediately at customer service email/phone number. We will address the issue promptly.

Contact Information

For any questions or concerns regarding your order's shipping and delivery, please contact our customer service team:

Your satisfaction is our priority. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for shopping with Paavay!